Shipping policy

Houndvia currently ships to addresses within the contiguous United States.

Standard Shipping
Standard shipping is free on eligible orders within the contiguous United States.

Order Processing
Orders are processed before shipment. Processing and estimated delivery times may vary depending on order volume, destination, and fulfillment conditions.

Delivery Estimates
Estimated delivery information will be provided where available during checkout or in your order confirmation. Delivery dates are estimates and are not guaranteed.

Tracking
When tracking information is available, it will be sent to the email address provided with your order.

Address Accuracy
Please review your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered fulfillment.

Delivery Issues
If your order arrives damaged, appears to be missing, or you receive the wrong item, please contact us with your order details so we can review the issue and assist you.

Shipping Area
At launch, we currently ship only within the contiguous United States. Alaska, Hawaii, Puerto Rico, U.S. territories, and international destinations are not included in our launch shipping area.

If you have a shipping question before ordering, please contact Houndvia customer support.